2023/7/31
The Fukuoka Chamber of Commerce, the Sawara Chamber of Commerce, the Shiga Chamber of Commerce and Industry, and some shopping districts in Fukuoka City, in light of the fact that the regional economy has been greatly affected by soaring prices have increase the total issuance amount of " 4th NEXTPAY " as follows. By increasing the amount and conducting the 3rd sale, we will further enhance the effect of this project that contributes to the revitalization of the local economy.
2023/7/4
Thank you for using FUKUOKA NEXT Pay.
We have found that double payments have occurred since the start of use (June 19) when you tap the "Pay" button multiple times when using a gift certificate.
We sincerely apologize for the inconvenience caused to users who had double payments.
In response to this, the system has been repaired, and now the same phenomenon does not occur.
In the future, if you have any questions about the payment status, please check the usage history from the app,Please contact the call center below.
●How to check usage history
Tap "Account" at the bottom right of the app home screen
→Tap the second "Transaction history" from the top
We sincerely apologize for the inconvenience caused.
●Contacts
FUKUOKA NEXT Pay Call Center
0120-366-602 (open from 9:00 to 19:00)
2023/5/22