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User support

FUKUOKA NEXT PAY provides support for users who are not familiar with the use of smartphones or who are worried about smartphone operation.
We will provide in-person support for FUKUOKA NEXT PAY operation at the following SoftBank and WMOBILE stores. Reservations are required for support.
Please select the store of your choice and click the 【Make a reservation】 button to make a reservation by phone or on the web before coming to the store.

* Other carriers are also welcome to use this service.

* Personal support available from May 22, 2023 (Mon) to October 31, 2023 (Tue).

SoftBank and Y Mobile Shops

             

Make a reservation [Hakata Ward] SoftBank CANAL CITY HAKATA

4F Canal City Hakata Center Walk, 1-2-22 Sumiyoshi, Hakata Ward, Fukuoka City, Fukuoka

Make a reservation [Hakata Ward] SoftBank FOLEO Hakata

Address: 1-14-46 Higashinaka, Hakata Ward, Fukuoka City, Fukuoka

Make a reservation [Hakata Ward] SioftBank LaLaPort Fukuoka

Address: 3F Lalaport Fukuoka, 6-23-1 Naka, Hakata Ward, Fukuoka City, Fukuoka

Make a reservation [Hakata Ward] SoftBank Hakata Marui

Address: 6F, 9-1 Hakata Station, Chuogai, Hakata Ward, Fukuoka City, Fukuoka

Make a reservation [Hakata Ward] SoftaBank Hakata Bus Terminal

Address: Hakata Bus Terminal Building B1F, 2-1 Hakata Station Chuogai, Hakata Ward, Fukuoka City, Fukuoka

Make a reservation [Hakata Ward] Softbank BRANCH Hakata Papillon Garden

Address: BRANCH Hakata Papillon Garden, 1-2-1 Chiyo, Hakata-ku, Fukuoka City, Fukuoka

Make a reservation [Hakata Ward] Softbank Commercial Mall Hakata

Address: 1F Commercial Mall Hakata, 2-6-40 Tokoji-cho, Hakata Ward, Fukuoka City, Fukuoka

Make a reservation [Minami Ward] Softbank AOKI Fukuoka Shimizu

Address: AOKI Fukuoka Shimizu Store 1F, 1-27 Tamagawa-cho, Minami Ward, Fukuoka City, Fukuoka

Make a reservation [Minami Ward] Softbank Ohashi Ekimae

Address: 1-15-6 Ohashi, Minami Ward, Fukuoka City, Fukuoka Prefecture 1F

Make a reservation [Minami Ward] Softbank Noma

Address: 1F Raven Noma, 3-7-9 Noma, Minami Ward, Fukuoka City, Fukuoka

Make a reservation [Jonan Ward] SoftBank Chayama

Address: 1-1-2 Chayama, Jonan Ward, Fukuoka City, Fukuoka

Make a reservation [Jonan Ward] Softbank Nanakuma

Address: 2-21-12 Kamimatsuji, Jonan Ward, Fukuoka City, Fukuoka

Make a reservation [Minami Ward] Softbank Hirao Ekimae

Address: Sky Mansion Hirao 1F, 1-1-10 Takamiya, Minami Ward, Fukuoka City, Fukuoka

Make a reservation [Higashi Ward] Softbank Matsushima

Address: 3-1-30 Matsushima, Higashi Ward, Fukuoka City, Fukuoka

Make a reservation [Higashi Ward] Softbank AEON MALL Kashiihama

Address: AEON MALL Kashiihama 2F, 3-12-1 Kashiihama, Higashi Ward, Fukuoka City, Fukuoka

Make a reservation [Higashi Ward] SoftBank Yume Town Hakata

Address: 1-1-1 Higashihama, Higashi Ward, Fukuoka City, Fukuoka

Make a reservation [Higashi Ward] Softbank Wajiro

Address: 1-2-8, Washirogaoka, Higashi-ku, Fukuoka City, Fukuoka

Make a reservation [Higashi Ward] Softbank Karahara

Address: 3-2-31 Karahara, Higashi Ward, Fukuoka City , Fukuoka

Make a reservation [Higashi Ward] Y-mobile Wajiro

Address: 4-18-24, Wajiirogaoka, Higashi Ward, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] SoftBank Markis Fukuoka Momochi

Address: 3F Mark's Fukuoka Momochi, 2-2-1 Jigyohama, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] Softbank Jigyo

Address: 1F, 2-1-1 Imagawa, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] Softbank Ropponmatsu

Address: 4-8-6 Ropponmatsu, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] SoftBank Yakuin

Address: Marukin Building, 4-1-37 Yakuin, Chuo Ward, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] Softbank Tenjin Underground Mall (Chikagai)

Address: 117, 6-gai, B1, 2-chome, Tenjin, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] Softbank Fukuoka Tenjin Nishidori

Address: 1-1-43 Daimyo, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward]Softbank Fukuoka Tenjin

住所: 2-9-203 Tenjin, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Chuo Ward] Y-mobile Aeon Sasaoka

Address: AEON Sasaoka B1F, 1-28-74 Sasaoka, Chuo-ku, Fukuoka City, Fukuoka

Make a reservation [Sawara Ward] Softbank Jiromaru

Address: 3-2-39 Jiromaru, Sawara-ku, Fukuoka City, Fukuoka

Make a reservation [Sawara Ward] Softbank Hara Yayoi

Address: 1-29-31 Hara, Sawara-ku, Fukuoka City, Fukuoka

Make a reservation [Sawara Ward] Softbank Noke

Address: 2-15-23 Shigedome, Sawara-ku, Fukuoka City, Fukuoka

Make a reservation [Sawara Ward] Softbank Hara-chugakko-mae

Address: 6-9-13 Hara, Sawara-ku, Fukuoka City, Fukuoka

Make a reservation [Sawara Ward] SoftBank Nishijin

Address: 4-9-39 Nishishin, Sawara-ku, Fukuoka City, Fukuoka

Make a reservation [Nishi Ward] Softbank Konoha Mall Hashimoto

Address: Konoha Mall Hashimoto, 2-27-2 Hashimoto, Nishi Ward Fukuoka City, Fukuoka

Make a reservation [Nishi Ward] SoftBank Kyudai Gakkentoshi

Address: 1-15-9, Saito, Nishi-ku, Fukuoka City, Fukuoka

Make a reservation [Nishi Ward] Softbank MEGA Don Quijote Fukushige

Address: MEGA Don Quijote Fukushige 1F, 1-7-1 Chikarokucho, Nishi Ward, Fukuoka City, Fukuoka

Make a reservation [Nishi Ward] SoftBank West Court Meinohama

Address: 1F-M, West Court Meinohama Leisure Building, 1-7-3 Uchihama, Nishi Ward, Fukuoka City, Fukuoka

Make a reservation [Nishi Ward] SoftBank West Court Meinohama

2F, 3-1-10 Toyohama, Nishi Ward, Fukuoka City, Fukuoka

Contacts

FUKUOKA NEXT Pay Administrative Office

toll-free number0120-366-602

[Reception time]
9:00～19:00
[Opening period]
From April 10th (Mon) to January 12th (Fri) (including weekends and holidays)
[Holiday]
From December 31st (Sun) to January 3rd (Wed)